GRIEVANCE REDRESSAL
Grievance Cell
Fair, Transparent, and Timely Resolution
About Grievance Cell
The Grievance Cell at Manipur International University provides a transparent and efficient mechanism for addressing complaints and concerns of students, faculty, and staff. We ensure fair, timely, and confidential resolution of all grievances.
Procedure for Filing a Grievance
1
Submission of Grievance
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2
Required Information
✓ Full name and contact details
✓ Details of the grievance
✓ Any supporting documents or evidence
Complete information helps in faster resolution
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3
Acknowledgment
Upon receipt, you will receive an acknowledgment of your grievance within the specified time frame. This acknowledgment confirms that your complaint has been received and is being processed by the Grievance Cell.
⏱️ Immediate Acknowledgment
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4
Review and Investigation
The Grievance Cell will review your complaint and, if necessary, conduct an investigation. All investigations are conducted impartially and confidentially.
⏱️ Within 15 Working Days
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5
Resolution
You will be informed of the resolution or decision made regarding your grievance. Resolutions aim to be fair and just for all parties involved.
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6
Appeal Process
If you wish to appeal the decision, submit your appeal to the higher authority within the specified time frame from the date of the resolution.
⏱️ Within 15 Days of Resolution
The appeal will be reviewed by a higher committee for final decision
File a Grievance
For submitting grievances or queries about the redressal process.